1777ben Privacy Policy: How We Handle Your Information
1777ben collects and uses your account data only to keep your access working — login sessions, wallet records from bKash or Nagad, and device activity on our platform. What we collect, why we keep it, and how you can act on it is set out here. Access to this platform depends on your local law and eligible regions.
Account data protected
bKash and Nagad wallet records
Device session handling
Your rights, clearly stated
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Details
We collect the information you provide when you open an account — your contact details, login credentials and any wallet identifiers you connect, such as a bKash or Nagad number. We also collect device and session data automatically: your browser type, IP address, and the pages you visit within the platform. This data is used to authenticate your account, process wallet transactions, and keep your session active across devices. We do not sell your personal data to third parties. We may share limited data with payment processors — including bKash and Nagad — strictly to complete a transaction you initiated. We may also share data where required by applicable law. Retention periods vary by data type: active account data is held while your account remains open; transaction records are kept for the period required under applicable financial rules. We use standard encryption on data in transit and at rest. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which the platform operates. If you have questions about how your data is handled, the contact routes in the Support section below are the right place to start.
bKash wallet data
When you link a bKash number to your account, we pass only the identifiers needed to complete your deposit or withdrawal to the payment processor. We do not store your full bKash PIN or authentication credentials on our servers.
Nagad transaction records
Nagad transfer records are logged against your account wallet for your own reference and for transaction verification. These records are retained for the period required under applicable rules and are accessible from your account history.
Device and session data
We log the device type, browser and session timestamps each time you access the platform. This helps us detect unusual login activity and keep your account secure across mobile and desktop sessions.
Third-party services
Some platform features — including payment rails and analytics — involve third-party processors. Those processors operate under their own privacy terms. We share only the minimum data needed for the specific function they perform.
POLICY COVERAGE
What This Policy Covers and What It Does Not
This policy applies to data collected directly by 1777ben through your account, your wallet connections and your activity on this platform. It does not extend to third-party services you reach from here, including payment processors or external sites. Understanding the boundary helps you know where to direct questions.
Account access data
Login credentials, session tokens and device identifiers collected when you sign in or maintain an active session fall fully within this policy. You can review and update most of this data from your account settings page.
Wallet transactions
Records of deposits and withdrawals processed through bKash, Nagad or Rocket are covered here to the extent we hold them. The payment processor's own privacy terms govern data held on their side of the transaction.
Platform content and activity
Pages visited, games opened and time spent on the platform are logged as activity data and covered by this policy. This data is used for session management and platform improvement, not for sale to advertisers.
Third-party services
Links or integrations that take you outside the 1777ben platform — including the bKash or Nagad apps themselves — are governed by those services' own policies. We are not responsible for data practices on external platforms.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical options when it comes to the data we hold on your account. You can ask us to confirm what personal data we hold, request a correction if something is wrong, or raise a question about how a specific piece of data is being used. For wallet-linked data — such as a bKash or Nagad number attached to your account — you can update or remove the connection from your account settings. If you want to close your account entirely, contact our support team through the routes listed below; we will confirm what data is retained after closure and for how long, in line with applicable rules. We aim to respond to data queries within a reasonable time, though response times depend on the nature of the request. Availability of these rights may vary depending on your local law and the eligible region in which you access the platform.
Review your records
Open your account history page to see transaction records, login sessions and wallet activity logged against your account. This is the fastest way to check what data is currently associated with your profile.
Correct account details
Contact details and wallet identifiers can be updated directly in account settings. If a correction requires identity verification, the account page will show the steps needed to complete it.
Raise a data question
If you have a question about a specific data point — why it was collected, how long it is kept, or who it was shared with — send it through the support contact route below and reference your account.
Request account closure
To close your account and ask about data deletion, contact support directly. We will confirm which records must be retained under applicable rules and which can be removed at your request.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
If you have a question about your data, a correction to request, or a concern about how this policy has been applied to your account, use the contact routes below. We handle data queries through the same support channels available to all account holders. Response times depend on the nature and complexity of your request.
Account support chat
Open the support chat from your signed-in account page to raise a data or privacy question directly. This is the fastest route for account-specific queries.
Email contact
Send a written data request or correction notice to the support email address published on the Contact page of this site. Include your account reference so we can locate your records promptly.
Help centre
The Help section of the platform covers common account and data questions. Check there first for answers about wallet records, session data and account settings before raising a direct query.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies and Account Security
We apply standard security measures to the data we hold — encryption in transit, access controls on stored records, and session management that logs you out after inactivity. Cookies and similar technologies are used to keep your session active and remember your preferences; you can manage cookie settings through your browser. We do not use cookies to build advertising profiles or share browsing data with ad networks.
Encryption in transit
Data moving between your device and our platform — including wallet identifiers and login credentials — is encrypted using standard protocols. This applies whether you access the platform on mobile or desktop.
Cookie and session management
Session cookies keep you logged in during an active visit. Preference cookies remember settings like language. You can clear or block cookies through your browser settings, though some platform functions depend on session cookies to work correctly.
Data retention periods
Active account data is held while your account is open. Transaction records, including bKash and Nagad deposit history, are kept for the period required under applicable financial rules. You can ask about the specific retention period for any data type via the support contact route.
Who to contact for changes
For corrections, deletion requests or questions about a specific data handling decision, use the support contact routes in the section above. Reference your account and describe the specific record or action you are asking about.
PRIVACY QUESTIONS ANSWERED
Common Questions About This Privacy Policy
These questions cover what we collect, how long we keep it, and what you can do about it. If your question is not here, the support contact routes above are the right next step.
What personal data does 1777ben collect when I open an account?
We collect the contact details and credentials you provide at registration, plus any wallet identifiers — such as a bKash or Nagad number — you add later. We also log device type, IP address and session activity automatically when you use the platform.
How are my bKash and Nagad details handled?
Wallet identifiers are passed to the relevant payment processor only to complete a transaction you initiate. We do not store your bKash PIN or Nagad authentication credentials. Transaction records are kept in your account history for your reference and for verification purposes.
Can I see all the data held on my account?
Yes. Your account history page shows transaction records, wallet connections and recent session activity. For a broader data summary or a specific record not visible there, contact support with your account reference and describe what you are looking for.
How long does 1777ben keep my data after I close my account?
Some records — particularly transaction history — must be retained for a period set by applicable financial rules even after account closure. We will confirm the specific retention periods that apply to your account when you submit a closure request through support.
Does 1777ben share my data with third parties?
We share data only with payment processors like bKash and Nagad to complete transactions, and where required by applicable law. We do not sell personal data or share it with advertising networks. Third-party processors operate under their own privacy terms for data on their side.
How do I request a correction or raise a concern about this policy?
Use the support chat from your signed-in account page, or send a written request to the support email address on our Contact page. Include your account reference and describe the specific data point or concern. Availability of data rights depends on your local law and eligible region.